We came together last September as a multi-disciplinary team from the DHSC and Dorset Council. Together we pooled our specialist skills, which included service designers, user researchers, technical architects, product managers and social workers.
Our main task was to examine how we could reduce backlogs – to help reduce the current backlogs and meet the growing social care challenges.
This project has ended. Have a look at our summary and final thoughts here:
Read our full report here:
Final report and concept analysis
Final report and concept analysis